flying_high10

Early Access - Chapter Twenty Eight

Published: February 26th 2021, 10:16:25 am

Hello,

We're getting very close to the ending now.  To be fair, Chapter Twenty Nine is basically like the grand finale of the main conflict.  And then the remaining 4 videos tie up smaller plot threads.  So that's cool.

Anyway - This internet situation I've been having has turned into a saga.  And now i'm going to vent about it so I apologise...

We still don't have proper broadband.  This has been going on for four weeks now.  And I'm pretty sure I'm going to be a basket case by the time it's all over.  

Week One:  Internet and landline were cut off on 1st of February.  Spent all week calling the ISP only to be given empty assurances like "leave it with me" and "we've placed an order" and "we've placed another order".  Blind transferred to different departments that would "definitely be able to help us" over and over and over again.  Hung up on!  (keeping in mind, I used to work in customer service so I haven't raised my voice, cursed or even lost my temper with any of them).  Until eventually... someone told us they'd need to set us up with an entirely new account and treat us as if we're a brand new customer.  Our new services would be activated on the 22nd February.

Weeks Two and Three:  I waited... patiently... whilst wishing my life away... for the 22nd of February.

Week Four:  22nd of Feb came.  No internet or landline.  Spoke to an advisor on Tuesday who full on lied to us - "You'll be up and running in two hours".  Spoke to someone on Wednesday who said "previous advisor should not have said that.  The supplier hasn't even committed to the order yet.  I'll escalate this to a specialist department who will contact you within the next 24 hours".  Two hours later... received an email saying "Your case is closed.  Glad we could help".  Raised another complaint and, yesterday, received a text saying "There is a problem with your order so it has been cancelled.  Please call us on 27th Feb to place a new order".

Am I crazy?  Is this some kinda fever dream or did I die and go to hell?  Or have I just fallen into a parallel universe where everyone's shit at their job?  I feel like I need to just go ahead and check myself into the nearest asylum.  I'm half expecting a bunch of 'frat bros' to jump out on me at some point being all like "ROFLCOPTERS.  YOU'VE JUST BEEN PUNKPRANKPRICK'D".  And I'll just be rocking backwards and forwards in a corner.

But yeah.  Other than that... things are pretty good.  lol.  How's your day going?

Thanks, as always, for your support.  Have a good weekend, peeps.  And I'll see ya in the next Early Access post.  Which may well end up being complete nonsense and written in my own faeces or something.