hthstudios

Current Status: All the Details

Published: September 15th 2018, 5:41:18 am

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Hello!  We realize it's been two weeks since we started the website relaunch and  playable games are still unavailable. Here's what's going on and what  we're trying to do.

Our  web team is working on integrating the store and the website data so  that everyone who has a Gold Subscription maintains that subscription.  We're also doing away with the key system and replacing it with a coupon  system. The reason we have to change is because our web team did not  create the key system and half of it was written in Dutch, so even with a  translator, it's been a nightmare to deal with for them and the best  they could offer was to transfer the system to a new one created from  scratch.

In  addition to the subscription system problems, we are still waiting on  verification from our payment processor to activate our store. We can't  turn on the store without a way to process payments. The reason it's  taking so long is the first payment processor we were trying to go with  has been jerking us around for over 3 weeks, so we decided to go to a  different processor one we used with the old store, so we already know  the approval process. We were forced to switch processors, because one  of our previous processors isn't compatible with our updated store and  the current processor we're going with can't transfer accounts, so we  had to start a new one to go with the new store.

What  we're attempting to do for now is activate the log in for Gold members  which is connected to the store information. We've been testing the  Flash and Unity functionality with the Alpha Team members on Patreon  (Alpha Team, see post below).

The  reason we had to make the switch when we did, is our old system,  written in Joomla, was getting an update that would have broken our  website's functionality, so our web team advised beginning the switch  now.

Once  all this is over and the store is up and running again, I'll send out  coupon codes to members to extend their subscriptions. If you would like  to support us during this time, please check out our Patreon!  This is currently the only way we can accept funds while our store is  down, so if you'd like to donate, think about a pledge. All Patrons who  sign up for a key will get an extension added to their month  automatically. So if you're already a gold member, if you get another  gold account now while the store is down, you could get 2 extensions to  your account: once with the coupon code, and the automatic extension on  Patreon. Every little bit helps!

Thank you so much for your patience and understanding during this crazy transfer. We really appreciate it.